Trumedis Health Care Services Privacy Policy
PLEASE NOTE:
For details on how Trumedis Health Care Services (“Trumedis”) may use and disclose your medical information under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), including information submitted through our website, please review our Notice of Privacy Practices.
Introduction
Trumedis Health Care Services (“Trumedis”, “we”, “our”, or “us”) is committed to protecting your personal information and maintaining trust. This Privacy Policy (“Policy”) describes how we collect, use, and disclose information you submit to us or that we collect via Trumedis websites, mobile applications, and digital platforms (“Sites”).
By accessing or using our Sites, you agree to the terms of this Policy.
Links to External Websites
Our Sites may contain links to third-party websites, including educational resources and event platforms. Trumedis does not control and is not responsible for the privacy practices or content of such websites. You should review the privacy policies of external sites before providing information to them.
Information We Collect
Information You Provide Directly
We may collect:
- Name, contact information (address, phone, email)
- Employment or application data
- Health-related inquiries
- Messages or feedback you submit
- Interactions with online forms
If you apply for employment, you may be asked to submit information such as your résumé, education history, licenses, and references.
Information from Third Parties
We may receive information about you from event partners, third-party service providers, and social media interactions.
Analytics Information
We use tools such as Google Analytics and similar services to understand how you interact with our Sites and communications. This may include:
- Email open and click tracking
- Page visit behavior
- Ad engagement tracking
You will be asked to consent to cookies and tracking technologies through a cookie banner.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember preferences
- Provide a customized experience
- Enable site functionality
- Track analytics and marketing
Types of Cookies
- First-party cookies: Set by Trumedis to track your use of our Site
- Session cookies: Temporary and expire when your session ends
- Persistent cookies: Remain on your device to remember preferences
You may opt-out of certain cookies, though essential cookies are required for Site functionality.
Log Files and Web Beacons
We automatically collect log file data such as:
- IP address
- Browser type
- Pages visited
- Referring websites
We also use web beacons in emails to track engagement. These do not collect personal health data.
Location Data
If permitted, our Sites may collect approximate device location via GPS or IP address to improve functionality, such as locating nearby facilities. You may opt out of location data sharing through your browser or device settings.
Use of Information
We may use the collected information to:
- Respond to inquiries
- Provide services or appointment support
- Deliver newsletters or event announcements
- Enhance marketing efforts
- Manage employment applications
- Improve Site performance
- Detect fraud or misuse
- Comply with legal obligations
Disclosure of Information
We may disclose your information:
- To service providers (e.g., IT support, hosting services)
- In connection with employment processing
- To comply with legal requirements or law enforcement
- In connection with a business transaction (e.g., merger or acquisition)
Biometric Information
Category of Personal Information
Biometric information (e.g., fingerprints).
Category of Source of Personal Information
Consumer (e.g., job applicants or employees of TruMedis Healthcare Services).
Business Purpose for Which the Information Will be Used
- Used for post-offer, pre-placement health assessments.
- Used to meet healthcare-related legal and regulatory compliance obligations.
- Used to carry out employment contracts, including access and role-based requirements.
- Used for a limited number of clinical or operational roles that require fingerprinting upon hiring and periodic identity verification.
Categories of Third Parties with Whom the Information May be Sold, Shared, or Disclosed
Employment management services and healthcare security vendors.
Personal Information Sold or Shared
No. TruMedis Healthcare Services does not sell or share biometric information.
Personal Information Disclosed to Third Parties and Purpose
Disclosed only as necessary to fulfill employment contract obligations and maintain secure healthcare operations.
Professional or Employment Information
Category of Personal Information
Professional or employment-related information (e.g., job history, current employer, job title, certifications).
Category of Source of Personal Information
Consumer (e.g., applicants, employees), service providers, and authorized third parties.
Business Purpose for Which the Information Will be Used
- Used to evaluate candidates for employment or contracting opportunities at TruMedis Healthcare Services.
- Used for managing the employment relationship, including payroll, benefits, leave, accommodations, workers’ compensation, and regulatory reporting.
- Used for identifying the professional affiliations of individuals representing other healthcare providers, vendors, or partners.
- Used to meet legal and regulatory obligations relevant to the healthcare industry.
- Used to administer employment agreements and support internal human resource operations.
Categories of Third Parties with Whom the Information May be Sold, Shared, or Disclosed
Employment management platforms, healthcare security providers, payroll and HR systems, legal counsel, and due diligence partners.
Personal Information Sold or Shared
No. TruMedis Healthcare Services does not sell or share professional or employment information.
Personal Information Disclosed to Third Parties and Purpose
Disclosed to support hiring processes, HR administration, legal compliance, internal audits, employee communications, and workforce planning.
Characteristics of Protected Classifications Information
Category of Personal Information
Information relating to characteristics of protected classifications under applicable laws, which may include age, race, gender, disability, veteran status, or similar attributes.
Category of Source of Personal Information
Consumer (e.g., job applicants, employees, contractors).
Business Purpose for Which the Information Will be Used
- Used to fulfill Equal Employment Opportunity (EEO) reporting obligations in compliance with federal and state regulations.
- Used to meet legal and regulatory obligations applicable to employment practices within the healthcare industry.
- Used in support of employment contracts and workplace accommodation assessments where required.
Categories of Third Parties with Whom the Information May be Sold, Shared, or Disclosed
Government regulatory agencies, legal and compliance advisors, and employment management systems.
Personal Information Sold or Shared
No. TruMedis Healthcare Services does not sell or share protected classification information.
Personal Information Disclosed to Third Parties and Purpose
Disclosed solely for legal compliance, EEO reporting, and employment management functions.
Internet or Other Electronic Network Activity Information
Category of Personal Information
Internet or other electronic network activity information, including but not limited to browsing history, search history, and data regarding a user’s interaction with TruMedis Healthcare Services websites, applications, or online advertisements.
Category of Source of Personal Information
Consumers (e.g., patients, users of TruMedis websites and applications), and service providers (e.g., hosting, analytics, and marketing platforms).
Business Purpose for Which the Information Will be Used
- Used to operate and improve website and app functionality through cookies and similar tracking technologies.
- Used to analyze visitor behavior, personalize user experiences, and enhance online service offerings.
- Used to support marketing efforts and deliver relevant content.
- Used to ensure compliance with TruMedis' technology use policies and applicable data protection laws.
- Used to perform employment-related functions where applicable (e.g., internal systems monitoring).
- Used to meet legal, auditing, and regulatory obligations.
Categories of Third Parties with Whom the Information May be Sold, Shared, or Disclosed
Digital advertising partners, internet service providers, analytics platforms, government entities (where required), legal advisors, IT infrastructure providers, cybersecurity firms, and compliance auditors.
Personal Information Sold or Shared
No. TruMedis Healthcare Services does not sell or share electronic network activity data.
Personal Information Disclosed to Third Parties and Purpose
Disclosed only for purposes including analytics, customer support improvement, marketing effectiveness, legal compliance, system troubleshooting, and secure delivery of online content and services.
Education Information
Category of Personal Information
Education records and qualifications, including schools attended, degrees obtained, certifications, training records, and other academic history relevant to employment or compliance purposes.
Category of Source of Personal Information
Consumer (e.g., job applicants, employees), and service providers (e.g., background check vendors, training platforms).
Business Purpose for Which the Information Will be Used
- Used to evaluate job applicants and verify qualifications.
- Used to manage employee development, training compliance, and credentialing processes.
- Used to ensure compliance with healthcare industry and employment-related regulatory requirements.
- Used to perform obligations under employment contracts and professional licensure standards.
Categories of Third Parties with Whom the Information May be Sold, Shared, or Disclosed
Government agencies (for licensing or regulatory purposes), legal advisors, compliance consultants, and employment management services.
Personal Information Sold or Shared
No. TruMedis Healthcare Services does not sell or share education information.
Personal Information Disclosed to Third Parties and Purpose
Disclosed solely for employment verification, government reporting, licensing compliance, and workforce management purposes.
Geolocation Data
Category of Personal Information
Geolocation data, including information derived from devices, applications, and browsers that indicate a consumer’s physical location.
Category of Source of Personal Information
Consumer (e.g., patients, visitors, employees), electronic devices, and web browsers used to access TruMedis Healthcare Services' digital platforms.
Business Purpose for Which the Information Will be Used
- Used to deliver location-specific services, such as identifying nearby TruMedis facilities or providers.
- Used to enhance the patient and visitor experience within TruMedis premises, including integration with safety and response systems (e.g., call light systems, duress alert mechanisms).
- Used to monitor compliance with internal technology and safety policies.
- Used to ensure secure and efficient operation of TruMedis platforms and facilities.
Categories of Third Parties with Whom the Information May be Sold, Shared, or Disclosed
Internet service providers, data analytics providers, operating systems and platform vendors, legal and regulatory authorities, and managed IT service providers.
Personal Information Sold or Shared
No. TruMedis Healthcare Services does not sell or share geolocation data.
Personal Information Disclosed to Third Parties and Purpose
Disclosed to third parties strictly for service delivery optimization, regulatory compliance, safety enhancements, and quality assurance within TruMedis facilities and platforms.
Maryland Privacy Rights
As a Maryland resident, you are protected under the Maryland Personal Information Protection Act (PIPA) and related laws. These laws require us to:
- Notify you of data breaches involving personal informationMaintain reasonable security practices
- Allow you to request corrections to inaccurate personal data
- We do not sell your personal information.
If you would like to request access to or deletion of your personal data, you may contact us using the information in the Contact Us section.
Security Measures
Trumedis takes appropriate security measures, including encryption, secure access protocols, and monitoring systems to safeguard your data. However, no method of transmission or storage is 100% secure. We will notify you of any breach as required by applicable law.
Protecting Your Username and Password
Do not share your login credentials. You are responsible for maintaining the confidentiality of your account access. Trumedis will never ask for your password via phone or email.
International Visitors
Our Sites are intended for U.S. residents. If you access our Sites from outside the U.S., you consent to the transfer and processing of your data in the United States under U.S. laws.
Children’s Privacy
Our Sites are not intended for use by children under 13. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Policy periodically. When we do, we will revise the “Effective Date” and provide notice as required by law.
Questions, Concerns and Contact Information
For questions about our privacy practices, please contact us at info@trumedishealthcare.com or (443) 247-3001.
Review Date: 11/25/2024